PAPER / SUPPORT
How can we help?
Support for PAPER, the private PDF editor and scanner by AJETE Digital.
Contact PAPER support ↗developer@ajetedigital.com
Tell us what happened.
Include your device model, operating system, PAPER version, the steps you tried and any error message. Use a sample document if you need to demonstrate a problem; please avoid sending private documents or passwords.
Import and export
PAPER creates a local working copy when you import a file. Use Share or Save to Files to export your changes. Check the selected destination when looking for an exported copy.
Scanning and text recognition
Document scanning uses the camera on iPhone and iPad. Allow camera access in system settings, place the page in good light and keep all corners visible. Recognition quality depends on the original page; check the result before using it.
PAPER Pro purchases
For an existing purchase, use Restore Purchases in PAPER Settings with the Apple Account used to subscribe. Manage renewal through your Apple Account subscriptions. For Apple billing and refund requests, visit Apple purchase support.
Release availability
PAPER is in development and is being prepared for the App Store. We will announce availability on the PAPER product page.